Behind Ballard Spahr's Decision to Develop Internal Gen AI Tools

After including Ballard Spahr in last week's Legaltech Rundown, a weekly update on the legal technology market, Legaltech News spoke with Director of Technology Innovation Lisa Mayo Haynes and Chief Information Officer Robert Holloway for a full-length feature on the firm's rollout of custom generative artificial intelligence (AI) tools.

"We started building, in addition to looking at what tools were out there, and some of those tools are really, really expensive," Lisa said. "So that led us down the road of, ‘what can we provide for our users that we can do ourselves, where we're just paying for the consumption?"

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