Dark Patterns: What You Need to Know

For an article on dark patterns - deceptive online practices and other hurdles that make it difficult for consumers to stop recurring charges or understand terms and conditions  - a reporter from ACA International spoke to Brian A. Turetsky. He offered perspective on how collections businesses can avoid dark patterns on their websites.

Mr. Turetsky is a member of Ballard Spahr's Banking and Financial Services team and Consumer Financial Services Group.

Read the full article here. (Subscription may be required.)